– On the Options page under “Preventing junk email” click “Safe and blocked senders”.– Select “Options” in the drop down list.– Check the “Junk” folder if you do not see the Fixflo email in your Inbox:įixflo SmartScreen marked this message as junk and we’ll delete it after ten days.To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things: In the new you must click the “Wait it’s safe” link if you find emails mis-identified as spam.Įntering the email contact in the address book or contacts no longer allow-lists the sender. Previously “Hotmail”, “Live”, “Windows Live” and “MSN”… – You will be returned to your Yahoo! Inbox.– You will see in the next screen -Deliver to “Inbox” if From contains “Fixflo”.– Choose the destination folder to which you would like the message delivered.– Enter our email address in the text box next to “Contains…”.– In the “From” field leave the default “contains” selected.– Create a name such as “allowlist” in the “Filter name” field.– Click the “Add” button on the Filters page.– Choose “Filters” located on the left side of the page.– Select “Settings” from the list that drops down.– Move your mouse over or tap the “Gear” icon in the top right navigation bar.
– If you see the email from Fixflo: Open the Email.– Now you can select to move Fixflo to a contact list of choice and edit any details.– Click the link “Contacts” and then in the “Search Contacts” form field type: Fixflo.– Click the “Gmail” icon on the top left Gmail.– You will now see Fixflo appear under the link “Contacts” on the left side of the page.– Click the “Add Fixflo to Contacts List” from the list that appears.– Click the drop-down arrow next to “Reply” in the upper right side the email from header.
If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to allow-list make sure our email gets delivered to your Inbox, you must add the email address to your contacts list. If Fixflo is being filtered, try adding to your Address Book or Contact list. Is your email client or spam filter not listed? If you use one of the following spam filters: Please open your spam folder look for it there, open it and mark it as “not spam”…Ĭlick the link to your provider or email client to allow-list from: Fixflo. If you do not see an email from Fixflo in your Inbox, due to the overzealous filtering by ISPs my email may have mistakenly been sent to your spam folder. Since your Email Service Provider probably uses some type of spam filter we ask that you add us to your trusted list of senders, contacts or address book. All the information they need can be found here. If someone else looks after your email system ask them to allow-list email from Fixflo. Find out how Fixflo sends email so you can decide the appropriate way to allow-list. If you have access to your email server you could filter by domain name.